Thought I would share a very unpleasant experience at Oatlands Golf Club and the completely unacceptable response from the GM & Board...
I was playing with 2 guests and a 4th player in the group who was another member. The member lost his phone on the course (after taking personal calls during the comp) and went on to accuse all 3 playing partners of theft. He insisted on searching bags and pockets, questioned everyone's integrity, and threatened to call police before becoming physically aggressive. He also made an official report to club staff that our group had stolen his phone.
The phone was handed in at the end of the day by a group behind who found it on the course - despite this the member refused to apologise and the club declined to take disciplinary action against him despite receiving complaints about his behavior from all 3 of us in the group.
Ridiculous that a private club that charges over $3k in annual subs believes this behavior is acceptable.
Did you tell him to get farked when he tried to search your gear? He'd have known in no uncertain terms with me that his accusation is not tolerated, let alone, going near my gear to search for his phone.
The more important aspect is, did he buy everyone a round of drinks for using his phone on the course? If not, that's another reason he needs a kick in the nuts.
They're not charging you $3k...it's the bloke that caused the problem and pays the $3k you should take issue with.
I understand your angst...but really, I'm thinking the issue is more with the tool that created the problem, rather than the club's reaction to it.
Yeah. Nah. Club has to set standards and pull up member for shite behaviour.
A few months ago a list of "behavioural standards" appeared on our notice boards with details of the corresponding consequence for that behaviour (warning, suspension etc). It covers verbal abuse of other players and staff amongst other things. I understand it was prompted by an incident where someone lost their **** with a staff member. I think most clubs should have a similar sort of regime in place if they want to demonstrate that the way that people treat each other is an important value.
Bingo. 100% agree, clubs need to take responsibility for the 'members'.
Not acceptable at any time, but per my point above there's places where there's only so much you can do.
It's not a public park but a private members golf club where they have the ability to do something. It says a lot about the poor management values that they are condoning such behavior.
Exactly, the club is lacking good leadership.
Clubs are struggling for new members, Oatlands included. This doesnt feel welcoming on their behalf and part of the problem, and potentially now lost 3 new ones!!
Exactly, this is what the leadership of the club does not understand. By letting this type of behaviour go unchecked, they are essentially condoning it and with that will breed an element of their membership that thinks they can do whatever they want... from there, its a downward spiral.
EDIT - note my new economical use of post count format in action. More words per post not less.
Edited by hack2489, 12 April 2018 - 12:52 PM.